Public Transit Navigation Redesign


Mobile map applications are essential for navigating public transportation, but many older users struggle to use them confidently. I redesigned a public transit navigation feature to improve accessibility and usability for older users.



   

<Context>

Mobile map applications are essential for navigating public transportation, yet many older users struggle to use them confidently.



<Problem>

Older users often face challenges when navigating public transportation features in mobile map apps due to:

  • Dense interfaces and small visual hierarchy differences
  • Assumed familiarity with navigation conventions
  • Unclear feedback and confirmation states
  • Cognitive overload during multi-step flows
Running on Cargo